Frequently Asked Questions

Weekly trash (96-gallon tote) and bi-weekly recycling (64-gallon tote) are included in your monthly rate.

Yes, there is a 10% discount for residents 60 or older with age verification.

Yes, many large items can be request for pickup through the City's waste hauler. Costs associated with individual large items range from $10 to $20 per item.

Yes, residents can request temporary service suspensions by contacting the City's trash hauler. Suspensions must be a minimum of 4 weeks and may be a maximum of 12 weeks.

For resident who do not generate a significant amount of trash, there is a bag service option available where there would be no cost for the service other than the bag fee. The bags will be available at local retailers and must be City of Chardon specific approved bags.

In plowing and de-icing operations, the City’s plows respond first to all State Routes, main roads, hills and secondary main roads which must be kept passable to provide a safe transportation network to the largest volume of people. Once these areas are in passable condition, crews head to clear the residential side streets and subdivisions.

All of the City of Chardon's plows have plow blades with “curb guards” at each end that keep the blade 6” inches away from the face of the curb. This is done to prevent damage to vehicles and equipment and help limit the damage to the asphalt and concrete road surface and damage to other infrastructure such as, catch basins or water valves and residential mailboxes.

Salt is not very effective during heavy snow fall on side streets due to the low traffic volume needed to help activate the melting agents in road salt. Salt will be applied on side streets when the snowfall has slowed or stopped and when conditions exist that will make it effective or necessary. Salt applied on side streets with low vehicle traffic and during the course of active snow fall will get plowed out of the streets and onto tree lawns, thereby wasting the use of the costly material and the time. Salt is always applied within approximately 100 feet of all side street intersections and on all hills when side streets are plowed.

Unfortunately, it cannot be helped; trucks angle the blades on their snowplows to move the snow off the centerline of the road towards the berm and curb. The snow must be removed from the traveled portion of the road for public safety. Snow left in driveway aprons by the city during snow fighting operations is the residents’ and property owners’ responsibility to remove. We understand and apologize for the inconvenience it causes you, however given the weight and configuration of the equipment used the process does not allow for select placement of snow that is coming off of the street.

There are over 2,500 driveway aprons in the City. The time and cost to clean all the driveway aprons is prohibitive. With 54 center lane miles of roads to plow, it takes the City 3 hours to complete one trip around town. The City does not have the resources to return and clear drive aprons where snow was left after plowing the streets. The same holds true during sidewalk plowing; sidewalk plows will, on occasion, leave small wind rows of snow from the sidewalk on the drive aprons. This is an unfortunate result of this particular city service. It is the property owner or occupant’s responsibility to keep the sidewalk free from snow, ice or any nuisance.

Snow may not be pushed or blown into the street from private property, nor may it be pushed onto your neighbor’s property. Please remind your snowplow service that they are not permitted to push snow onto the street, across the street or onto any property where it did not fall.

The City of Chardon and a few other surrounding townships use a 'Chardon' mailing address. This is because these communities use the same post office.

Are you a resident of the City of Chardon? Here are a few tips and links to help get you to the right place!

• Chardon residents have a 3 (three) digit house address. Ex.: 111 Water Street. 
• Chardon residents will receive a Water/Sewer bill from the Water & Sewer Billing Dept. 
• Chardon residents will pay a city tax. 

Click here to determine your jurisdiction: Geauga Real Link 

If you are outside of Chardon you can find your jurisdiction's contact information at Geauga County Communities.

The Chardon Sharks swim team practices a number of swimming strokes for competition. The most common are freestyle, backstroke, breaststroke, and butterfly.

Backstroke

Consists of an alternating motion of the arms with a flutter kick while on the back. On turns, swimmers may rotate onto their stomach and perform a flip turn with some part of the swimmer touching the wall.

Breaststroke

Requires simultaneous movements of the arms on the same horizontal plane. The hands are pressed out in front of the chest in a heart shaped pattern and recovered under or on the surface of the water. The kick is a simultaneous somewhat circular motion similar to the action of a frog. On turns and at the finish, the swimmers must touch the wall with TWO hands simultaneously at, above or below the surface of the water.

Butterfly

Features a simultaneous over the water recovery of the arms combine with a dolphin kick. The dolphin kick requires the swimmer to keep both legs together. No flutter or scissor kicks allowed.

DQ stands for disqualified. Trained officials observe the swimmer during each event to ensure compliance with these technical rules. If the swimmer commits an infraction of the rules, a disqualification will result. This means that the swimmer will not receive an official time. For beginner swimmers, a DQ should be treated as a learning experience so please be supportive of your child even if they are DQ’d.

If you live in Chardon, you are automatically included, unless you choose not to be. Ohio has what is called an “opt-out” procedure. This means that all eligible customers in an aggregated community become part of the buying group unless they take specific action to opt-out of the aggregation. Opt-out notices are sent to every eligible electric customer every three years

You should check with your current supplier to determine any early termination fees that may be a part of your contract with them. If you decide to leave before the end date of your contract, you may be subject to those fees. Call the NOPEC Customer Care Center at 855.667.3201 (855-NOPEC01) to enroll.

Your local natural gas utility will be responsible for the delivery of natural gas to your home or business. Since your natural gas utility owns the pipes, they will continue to read your meter usage and send you your bill. On the bill, there will be a line item for NOPEC/NextEra Energy Services Ohio, LLC for your natural gas supply. In the case of a power outage, you would still call your local utility company. The PUCO will still oversee the safety and reliability of the service provided by your natural gas utility.

Your local electric utility will be responsible for the delivery of electricity to your home or business. Since your electric utility owns the wires and poles that deliver power to you, they will continue to read your meter, send your bill, and restore power after an outage.

There are no cancellation fees for our Standard Program Price and Monthly Variable Price Products. However, there may be a small cancellation fee for our Fixed Term Products if you cancel before the end of the term, unless you switch to another product within the NOPEC natural gas program. For more information, contact NOPEC’s Customer Care Center at 855-667-3201.

NextEra Energy Services of Ohio, LLC (NESO) is an energy supplier that NOPEC has chosen to serve our electric aggregation customers. NESO’s parent company, NextEra Energy, Inc., is a financially strong, leading clean-energy company that is first-in-class among energy suppliers.

Under the NOPEC-NESO retail aggregation supply agreement, customers will automatically be enrolled in NOPEC’s Standard Program Price, a competitive rate that varies and is based on favorable wholesale purchase prices available in the market. Go to nopec.org to view the current Standard Program Price.

Yes. NOPEC also offers a Monthly Variable Rate product which is a percentage off of the utility’s price to compare (PTC). Enrollment in this program is limited and subject to availability. Additional product choices including Fixed Term and 100% Renewable Content are available at nopec.org.

In addition to complying with Ohio’s Renewable Portfolio Standard (RPS), the electricity supplied by NESO to the NOPEC electric aggregation for the Standard Program Price and Monthly Variable Rate products includes EarthEra© Renewable Energy Credits (REC) equal to 200% of the quantity of RECs required by Ohio RPS at no additional cost to NOPEC customers. Additional product options including REC content for 100% of the customer’s energy usage are available at nopec.org. EarthEra© RECs are national voluntary RECs created by wind or solar energy projects located in North America. The EarthEra© program was established by NESO’s affiliate, NextEra Energy Resources, to provide an innovative way for businesses and consumers to support the development of renewable energy resources with confidence that the proceeds from the purchase of EarthEra© RECs are going to the development and construction of new wind and solar energy projects in the United States

We believe in using our buying power to strengthen the Ohio economy. In fact, from April 2014 through December 2019, NextEra Energy Services Ohio, LLC, procured approximately 70% of natural gas to serve the NOPEC load from Ohio shale natural gas resources.

Contact David Allen, Urban Forester.  440-286-2609

The City does all the tree planting in the treelawns through a local contractor.

The City decides what species is planted; however, you may be offered a choice between 2-3 species.

The City evaluates the size of the space by the depth of the treelawn, and considers any overhead wires, soil conditions, proximity to an intersection, underground infrastructure, and if there is a street tree theme. 

The Urban Forester

Upon request, the City will measure the right-of-way to determine who owns the tree.

Attempts should first be made to discuss issues directly with a neighbor.  If an evaluation of a private tree is desired, an assessment can be provided by the Urban Forester.